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Key Account Manager - Poland

Job ID R-10322681 Date posted 05/08/2024

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Key Account Manager - Poland

What does a successful Key Account Manager do?

The Key Account Manager will hunt and sign new enterprise merchants primarily within Poland but also across EMEA for the Carat from Fiserv business. The role will also involve managing relations with existing clients and offering new products from our sales portfolio. You will grow Carat from Fiserv market share through the successful execution of the full cycle of new sales and cross-sell activities.

What you will do:

  • Identify and sign new sales opportunities, as well as manage relationships with existing clients and offering new products by cross sale activities
  • Grow top line revenue across EMEA by selling Fiserv’s Enterprise offering (“Carat”), covering merchant acquiring, terminals, gateway and a wide range of value-added services  
  • Focus on target segments which are Retail, Grocery, QSR, Hospitality, Mobility, Gaming/Gambling & Financial Services with an omnichannel and pan-EMEA orientation, including Merchants, ISVs and Payment Facilitators, looking to enter card acquiring or to upgrade their current acquiring capabilities
  • Manage and develop relationships with existing clients and cross-sell new products
  • Develop and execute detailed go to market strategies that deliver business growth and incremental revenue to Fiserv; and develop and refine pricing models and contract frameworks.

What you will need to have:

  • Minimum of 5 years of experience in the merchant acquiring industry
  • A solid understanding of payments technology – specific familiarity with omnichannel platforms, gateways & terminals
  • Ability to successfully manage sales deals through the sales process, negotiation, and contract signature,
  • Strong communication and negotiation skills delivering deal wins and fostering long-term client and partner relationships; as welll as strong business analysis and financial acumen
  • Ability to navigate and manage relationships within and across large, multi-cultural organisations
  • Fluent English and Polish (other languages advantageous).


Thank you for considering employment with Fiserv.  Please:

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.

Our commitment to Diversity and Inclusion:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local law enforcement.

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