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We’re a team of inspired problem solvers building powerful, intuitive point-of-sale tools for small and medium businesses. Hardware that’s stylish and functional. Software that scales to any business. We’ve sold over one million Clover devices to restaurants and shops all over the world—and probably in your own neighborhood.

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Senior Product Manager, Clover Item Management

Job ID R-10322319 Date posted 02/21/2024

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Senior Product Manager, Clover Item Management

What should you know about this role?

This is an exciting opportunity to reimagine how merchants manage their core business through Clover. Starting with SKU/item management, we want to provide a seamless experience across the entire ecosystem of web, device, and mobile products. As the product matures, we want to expand into inventory management to provide insights into raw materials and goods that are core to how a business runs. The goal of this role is to help merchants onboard, manage, and grow their business through Clover by creating a best-in-class item/inventory management experience.

You're the kind of person who:

  • Has a track record as an outstanding problem-solver and strategic thinker, and also with a bias to action and execution.

  • Passionate self-starter, decisive and able to move with speed to implement ideas.

  • Extremely organized, with the ability to context switch and manage multiple complex projects at once.

In this role, you can expect to:

  • Drive product vision for tracks of work you own, execution, and go-to-market strategy against core business management objectives.

  • Own a significant piece of the core experience focused on helping merchants set up and manage their items as they onboard onto Clover.

  • Partner with the Restaurant team to create the framework for a baseline menu, device specific variations, and day-part menus to support the diverse needs of quick service and full service restaurants.

  • Work with Design, Engineering, Product Marketing, and Restaurant leadership to create a cohesive strategy, prioritize initiatives, and define how we support more complex use cases for SMBs.

  • Develop business cases for roadmap items to determine ROI and viability – build vs. buy vs. integrate experience a plus.

  • Monitor metrics on a continuous basis, interpret data, and convey opportunities for growth and improvement to the wider team.

Basic Qualifications for consideration:

  • 5+ years of work experience in Product Management roles working with Engineers, Design, and Product Marketing.

  • In-depth knowledge of web development; a working understanding of Android and iOS development across various devices.

  • Experience presenting to key stakeholders and partners to influence strategy and cross-functional initiatives.

  • Significant experience in managing the product lifecycle and working in an Agile environment.

  • Experience driving engagement through experimentation, iteration, and learning.

  • You personify product management in how you think, execute, and interact with other teams.

Preferred qualifications:

  • SQL skills to pull your own data

  • Experience in the SMB space

Salary Range

$110,700.00 - $189,700.00

These pay ranges apply to employees in New York and California. Pay ranges for employees in other states may differ.

Thank you for considering employment with Fiserv.  Please:

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. As a FORTUNE™ 500 company, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to excellence and purposeful innovation.

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.

This role is not eligible to be performed in Colorado
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