What does a great Senior Developer Advocate do?

Clover is looking for a seasoned Developer Advocate to be part of the team acting as primary support for the Clover App Market. As a Senior Developer Advocate, you'll work closely with our third-party developers to answer questions about developing for the Clover platform. You must thrive on new challenges as you'll seldom face the same problem two days in a row.

This is a people-oriented and highly visible position. It gives you the opportunity to work with a wide range of developers, from those new to the platform to industry vets.

Your primary role will be presenting technical information at developer events, working with other Clover teams to provide insight from your interaction with developers, and to advocate for developer needs. The Senior Developer Advocate role also includes producing Sample Code, Technical Notes and Technical Q&As to provide our developer community with the tools they need to build world-class applications on the Clover platform. These responsibilities require strong engineering, people and time-management skills. Secondary responsibilities include working with developers to answer their code-level questions with a user-friendly attitude.

Clover values creativity, innovation and initiative. We are looking for someone with the ability to react quickly and positively to change in a fast-moving environment. This role depends on your willingness to invest yourself in the success of the developer community and do what it takes to help developers move their projects forward. There is tremendous opportunity for learning new technologies, and you must have a passion for pursuing and sharing that knowledge.

In this role, you can expect to:

• Plan and coordinate webinars, meetups, and hackathons that highlight Clover’s APIs and SDKs

• Use a data-driven approach to persuade internal stakeholders of what changes will improve the developer experience

• Write demo code that showcase Clover developer tools

• Advise developers on best practices when developing and shipping code for Clover

• Monitor developer forums and merchant reviews

• Represent the Clover brand externally when interacting with developers

• Represent the developer internally when participating in roadmap planning

Basic Qualifications for Consideration:

• BSCS/CE, or equivalent experience

• Minimum: Three years of experience as a Developer Advocate, or equivalent industry experience in both technical and customer-facing roles

• At least two years of Android experience

• High comfort level analyzing others’ code

• Experience working with Open API platforms

• Excellent verbal, written and interpersonal communication skills

• Comfort with presenting technical information to a technical audience

• Demonstrated and ongoing passion for learning, with excellent problem-solving skills

• Self-directed and able to quickly and efficiently switch focus among multiple tasks

• Strong working understanding of Relational Databases

Preferred Skills, Experience, and Education:

• Experience developing & shipping high-quality code for Android or other app frameworks

• Experience building and maintaining developer certification programs

• A track record of using data to inform decision making

• Experience building surveys and feedback forms designed to understand user pain points

• Experience moderating posts on social platforms

• Mastery of or readiness to master SQL, Elastic Kibana, and/or Snowflake

To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.

We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.

Join the Fintech and SaaS revolution that is helping small businesses grow faster and get the technology and insights previously available only to the “big guys.” At Clover, you will be part of an entrepreneurial team working in a fast-paced and high growth environment, with the benefits of a parent company, Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today.

Clover delivers the leading Point of Sale system with an elegant end-to-end solution that incorporates beautiful devices, cloud-based POS software, payments processing, platform API’s for third-party developers, and an ecosystem with over 220 apps. The Clover platform delivers solutions in a scalable and modular fashion that powers tiny merchants through large football stadiums, supporting millions of transactions daily. Our devices and platform form the backbone of millions of payment interactions between merchants and their customers daily. We are looking for self-starters with a passion for technology who want to help us impact millions of merchants' lives one transaction at a time.

We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran

Explore the possibilities of a career with Fiserv and Find Your Forward with us.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.