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Be a part of the company that’s transforming the way merchants do business

We’re a team of inspired problem solvers building powerful, intuitive point-of-sale tools for small and medium businesses. Hardware that’s stylish and functional. Software that scales to any business. We’ve sold over one million Clover devices to restaurants and shops all over the world—and probably in your own neighborhood.


Security Awareness and Engagement Engineer

Job ID R-10300780 Date posted 04/24/2023

We're Clover, the largest cloud-based integrated commerce operating system for small and medium businesses.  You've probably seen us in your favorite restaurants and shops; we support over 700k merchants worldwide and in 2022 processed over $240 billion card transactions.  Clover enables merchants to accept payments, run their business and sell more.  Come help us transform the way merchants do business, join Clover. 

About the Team

This team’s primary responsibility is ensuring the security of Clover by building tooling and automation that supports application and platform engineering in writing and deploying secure code and infrastructure quickly.

This team consults with other engineering teams on architecture, security reviews, vendor selection and qualification, and training / best practices.

What you will do:

  • Implement an engaging and effective security awareness training program, including basic training for new hires, plus supplemental training throughout the year / for more specific groups

  • Launch and manage a Security Champions program, with regular programming (workshops, events, etc.)

  • Manage Clover’s phishing simulation program, including helping to design attack scenarios / templates, as well as reporting

  • Help build a strong, positive security culture across all of Clover

  • Collaborate with other teams to build a “security behavior data lake” that can be used to assess security awareness gaps and identify teams that require additional engagement to improve security behavior

  • Organize company-wide security-related events (e.g. CTFs, security-related hackathons)

What you will need to have: 

  • 5+ years of experience with security awareness, training, and/or behavior change

  • 5+ years of experience in application security ideally from a software or architecture background

  • Experience building a positive security culture in an organization

  • Basic understanding of information security fundamentals

  • Passion for security awareness and engagement

  • Basic understanding of data reporting and analytics

What would be great to have:

  • Experience with SQL and relational databases (e.g. Snowflake, MySQL)

  • Basic scripting skills (e.g. Bash, Python)

  • Experience with Security Awareness / Engagement platforms (e.g. Elevate Security, KnowBe4)

  • Experience with data reporting / BI tools (e.g. Tableau, Sigma)

  • SANS Security Awareness Professional (SSAP) or similar certification

  • Experience with Google Workspace security / anti-phishing tooling

////// About Fiserv (our parent company) 

Fiserv (NASDAQ: FISV) is a global fintech leader with 40k+ associates proudly serving clients in more than 100 countries.  As a FORTUNE 500 company and receiving FORTUNE Magazine World’s Most Admired Companies award for 11 years, we are committed to excellence and purposeful innovation. 

Fiserv is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.  

Salary Range
These pay ranges apply to employees in New York and California. Pay ranges for employees in other states may differ.
This role is not eligible to be performed in Colorado
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