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Be a part of the company that’s transforming the way merchants do business

We’re a team of inspired problem solvers building powerful, intuitive point-of-sale tools for small and medium businesses. Hardware that’s stylish and functional. Software that scales to any business. We’ve sold over one million Clover devices to restaurants and shops all over the world—and probably in your own neighborhood.

Important Information on Clover’s COVID-19 Vaccination Policy

In order to protect our Clover community, Clover requires all newly hired employees in the United States to be fully vaccinated before their start date. Proof of vaccination will be a condition to hiring. Clover complies with all applicable laws regarding the reasonable accommodation of individuals with disabilities and/or sincerely held religious beliefs.

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Product Manager, Restaurants - Clover

Job ID R-10247578 Date posted 12/01/2021

What does an exceptional Product Manager do?

Clover is seeking a Product Manager to join our Restaurants team. This role reports to the Group Product Manager, RestaurantsClover’s product team is responsible for moving new innovative products through the software development lifecycle. We’re focused on simplifying the lives of small business owners and in doing so helping Clover achieve its goals.

As a Product Manager, you can look forward to: 

As a member of the Restaurants team, you will be an advocate for the pain points of Clover’s restaurant merchants and their staff. You will apply your love of food and the dining experience to develop the impactful product experiences that restaurants need to thrive. On the Clover Point of Sale team, you will be responsible for working on a range of software products that provide merchants with a best-in-class ordering experience to use in their restaurants. You will own components of the front-of-house including menu management, kitchen management, touchless dining, and more.

You will be part of a cross-functional team consisting of software engineers, quality engineers, UX designers, and content designers working together to achieve the vision you set forth. You enjoy working in a fast-paced office, understand that constant attention to detail leads to success and you’re rarely satisfied with the status quo. You will be responsible for clearly communicating the direction and status of the product to various internal and external stakeholders and find storytelling comes naturally. You’ll be responsible for understanding the needs of restaurant owners and staff and translating these into actionable product initiatives. Leading the implementation, launch, and iteration of restaurant-focused merchant tools. Developing and maintaining the product roadmap and backlog for your cross-functional team. Communicating effectively with leadership, your engineering/design counterparts, and additional stakeholders throughout the team. Owning and tracking KPIs and metrics that inform product success and healthCoordinating with user research teams and customer-facing stakeholders to develop actionable user insights. Building business cases for new product efforts as opportunities arise. The ideal candidate has deep empathy for the experience of restaurant workers. Ideally, you have worked in a restaurant and have nuanced respect for the immense work it takes to delight customers with delicious food.

Basic Qualifications for consideration: 

3+ years of product management experience building SMB or payments products. 

A strong understanding of agile project management processes (we use a version of scrum)

Excellent communication and interpersonal skills

Strong data analysis and lean experimentation experience. 

The ability to make decisions with limited information in a fast-paced, dynamic environment.

Preferred Qualifications for consideration: 

Bonus points for working on restaurant products.

Be a part of the company that’s transforming the way merchants do business.

We’re a team of inspired problem-solvers building powerful, intuitive point-of-sale tools for small and medium businesses. Hardware that’s stylish and functional. Software that scales to any business. We’ve sold over one million Clover devices to restaurants and shops all over the world—and probably in your own neighborhood.

Clover fosters a culture of diversity and inclusion and welcomes applicants of any race, religion, nationality, sex, orientation, gender expression, age, and physical ability.

Fiserv is an Equal Opportunity Employer/Disability/Vet.

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