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We’re a team of inspired problem solvers building powerful, intuitive point-of-sale tools for small and medium businesses. Hardware that’s stylish and functional. Software that scales to any business. We’ve sold over one million Clover devices to restaurants and shops all over the world—and probably in your own neighborhood.


Partnerships Manager

Job ID R-10338310 Date posted 06/27/2024

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Partnerships Manager

What does successful Partnerships Manager do at Fiserv?

The Partnerships Manager must be an accomplished contributor who possesses excellent knowledge and experience in pitching and managing integrations and commercial partnerships.

The candidate must be driven towards growing and managing a strong portfolio of partners, understanding their needs and priorities and facilitating continued further growth and development.

Fiserv is in a rapid growth phase in merchant services, building and scaling key software offerings for small and medium businesses. This new partner boarding so role will involve identifying the right partners based on merchant segment needs, negotiating partnership terms, managing accounts and being accountable for executing against the deployment and scale up of partners.

This role will concentrate on partners across our core acquiring markets of Hong Kong, Singapore as well as management of broader regional partnerships.

The candidate must be able to communicate effectively with internal teams to deliver the operational and technical capabilities to grow our business with our partners and improve operational and reporting efficiency.

What you will do:

  • Rapid scaling of new partnership relationships. Taking a mix of tactical and strategic approach to partners.
  • Build winning commercial models to drive successful outcomes for Fiserv and partners
  • Can do attitude and ability to work unsupervised and ability to manage and negotiate with senior executives of clients and internally with Fiserv
  • Work with partners to adopt the latest and newest technologies and enhancements Fiserv has to offer
  • Ensure partners deliver to commitments, so we jointly deliver the desired proposition to merchants and achieve agreed business outcomes

What you will need to have:

  • 5 to 8 years’ of relevant experience in Partnerships Sales
  • 2 to 3 years' experience in POS (point of sale) software solutions, with good understanding of POS, Terminals, Ecommerce and Scheme partnership models
  • Min. 5 years of experience in managing partners, especially in the sales and technology and project leading through integrations, sales campaigns, account follow up and reporting

What would be great to have:

  • Excellent team player to facilitate close partnering with local and regional teams
  • Demonstrated strong problem solving and analytical skills
  • Strong interpersonal communication skills and thrive with engaging all levels of stakeholders
  • Entrepreneurial and innovative, with the desire and capability to identify opportunities and develop new or alternative propositions for clients
  • Demonstrated ability to negotiate with different levels of stakeholders, coupled with the confidence to present to C-Suite audience
  • Excellent command of English,Cantonese,andMandarindesirable

Thank you for considering employment with Fiserv.  Please:

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.

Our commitment to Diversity and Inclusion:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local law enforcement.

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