Site Reliability Engineer, Staff
You will be a key contributor in forming the team’s technical strategy and aligning the team and partners with it. You'll initiate large projects with sophisticated architecture, breaking them down to logical modules so that other engineers can be utilized. Working frequently with other teams, you will coordinate significant changes to cross-system architectures, influencing upstream or downstream for the most efficient solutions. Do you have a systematic problem-solving approach, coupled with strong communications skills and a sense of ownership and drive? We want to hear from you!
In this role, you can expect to:
Work with engineering teams to propose features that solve recurring patterns of customer complaints
Design and implement scalable, secure, distributed, fault tolerant systems that satisfy sophisticated requirements.
Support services before they go live, through activities such as system design consulting, capacity planning and launch reviews
Maintain services once they are live by measuring and tracking availability, latency and overall system health
Scale systems sustainably through mechanisms like automation and evolve systems by suggesting changes that improve reliability and velocity.
Join the Fintech and SaaS revolution that is helping small businesses grow faster and get the technology and insights previously available only to the “big guys.” At Clover, you will be part of an entrepreneurial team working in a fast-paced and rapidly growing environment, with the benefits of a parent company, Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today!
At Clover, we deliver the leading Point of Sale system with an elegant end-to-end solution that incorporates beautiful devices, cloud-based POS software, payments processing, platform API’s for third-party developers, and an ecosystem with over 220 apps. The Clover platform delivers solutions in a scalable and modular fashion that powers tiny merchants through large football stadiums, supporting millions of transactions daily. Our devices and platform form the backbone of millions of payment interactions between merchants and their customers daily. We are looking for self-starters with a passion for technology who want to help us impact millions of merchant’s lives one transaction at a time.
Basic Qualifications for consideration:
Computer Science degree or equivalent work experience
Experience in designing, analyzing, scaling and fixing large-scale distributed systems
Automating world class platform solutions with programming languages such as Java, Go, Python, or Ruby
5 years of troubleshooting and securing a Linux (preferably CentOS or RHEL) environment
Understands the TCP/IP Model and can effectively debug networking issues with mTLS
Experience with a variety of Cloud technologies (Azure, AWS, or GCP)
Regularly deploy secure infrastructure and can automate security concerns such as certificate or identity management problems
Willingness to be part of on-call rotations and mitigate issues
Experience with large scale OLTP and OLAP deployments
5+ years solving platform management problems in the following areas:
Cloud Management: Terraform, Pulumi, or Cloud Formation
Configuration Management Tools: Puppet, Ansible, or Chef
Identity Management: EJBCA, Forgerock, or other solution
Kubernetes: Openshift and/or Cloud Native Solution (AWS, GCP)
Load Balancers: HA Proxy, F5, or Cloud Native Solution (AWS, GCP)
Monitoring: Telegraf, DataDog, Wavefront, or Prometheus
SQL Databases: CloudSQL, MySQL, or PostgreSQL
Security Management Tools: Venafi, Vault, and/or Cloud Native Solution (AWS, GCP)
Service Mesh: HA Proxy, Istio, or Consul
Proven track record of being a problem solver that can master quickly any of the above areas if you do not possess some of these skills
5+ years in a startup environment
In order to protect our Clover community, Clover requires all newly hired employees in the United States to be fully vaccinated before their start date. Proof of vaccination will be a condition to hiring. Clover complies with all applicable laws regarding the reasonable accommodation of individuals with disabilities and/or sincerely held religious beliefs.