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We’re a team of inspired problem solvers building powerful, intuitive point-of-sale tools for small and medium businesses. Hardware that’s stylish and functional. Software that scales to any business. We’ve sold over one million Clover devices to restaurants and shops all over the world—and probably in your own neighborhood.

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Software Engineering Manager

Job ID R-10321840 Date posted 02/21/2024

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Software Engineering Manager

About the Team - Customer Engagement

The Customer Engagement team helps businesses to attract, retain, and reward their customers. It allows businesses to create personalized and gamified loyalty programs, campaigns, and offers that drive customer behavior and repeat visits. We also provide businesses with insights and analytics on customer behavior, preferences, and feedback.

Clover delivers the leading Point of Sale system with an elegant end-to-end solution that includes cloud-enabled POS software, payments processing, platform API’s for third-party developers, customer facing applications for online ordering and rewards. The Clover platform delivers solutions that scale from small businesses to sport and entertainment venues globally, supporting millions of payment transactions daily.

As a Software Engineering Manager you can look forward to:

  • Leading 2-3 scrum teams of 6-8 engineers and managing their deliverables, execution, and career growth through mentoring and coaching (Java, Spring Boot, Rest API, React, Micro services, Micro Apps, MySQL, GCP/Docker/Kubernetes, Agile)

  • Providing inspiration and guidance to the growing team; fostering a culture of transparency, collaboration, and innovation.

  • Preparing and reviewing technical designs, code reviews, and delivery of high-quality architecture.

  • Having a passion for coaching and mentoring teams, helping individuals grow professionally and technically.

  • Being responsible for the end-to-end delivery of features in support of the Clover product and platform. Participating in Agile scrum meetings including sprint planning, standups and retrospectives.

  • Working cross-functionally with Product Management, Design, Quality, Operations, and Customer Support.

  • Defining roadmaps and schedules, and delivering high-quality solutions for our clients and partners.

  • Ensuring a high level of technical quality by driving architectural decisions and leading code reviews with your team.

  • Participating in bug triage meetings and helping prioritize bugs raised from internal and external customers.

  • Maintaining relationships with internal & external partners during the implementation process to ensure that any critical issues are promptly addressed.

  • Establishing department standards and procedures, recommending efficient ways to ensure the best implementation practices of new or upgraded products.

Basic qualifications for consideration:

  • Bachelor’s Degree required, related discipline in Computer Science and/or Engineering is preferred.

  • Experience building customer facing applications

  • Ability to be hands on in software development

  • 6+ years of experience in software development with 2 years as a tech lead, preferably working in Java.

  • 2+ years of experience as a People Leader managing small to midsize teams.

Preferred Qualifications for consideration:

  • Experience with backend / web application development. (Java, Spring Boot, Microservices, React, JavaScript, TypeScript, etc.)

  • Experience with MySQL or similar relational databases.

  • Experience with single page applications (we use React).

  • Building distributed, service oriented, microservices-style, and cloud-based application architectures (we use Spring Boot on Google Cloud and Kubernetes)

Important info about this role:

  • We’re better together! This role is fully on-site (all 5 days in the office) for the first 90 days and Monday through Thursday after that (Fridays can be optional).

Salary Range

$108,900.00 - $186,800.00

These pay ranges apply to employees in New York and California. Pay ranges for employees in other states may differ.

Thank you for considering employment with Fiserv.  Please:

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. As a FORTUNE™ 500 company, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to excellence and purposeful innovation.

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.

This role is not eligible to be performed in Colorado
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