Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Senior Program Manager

Senior Program Manager

Every day Clover deviceshandle the core credit card and Point-Of-Sale (POS) processing for hundreds of thousands of merchants worldwide. Behind the scenes we operate a cloud platform providing processing, storage and collaboration for merchants, application developers, service providers and our merchant’s customers. 

Program management provides oversight and delivery of our leading Point of Sale system with an elegant end-to-end solution that incorporates beautiful devices, cloud-based POS software, payments processing, platform API’s for third-party developers, and an ecosystem with over 220 apps. 

This role is for you if you are the kind of person who: 

● Has a track record as an outstanding problem-solver and strategic thinker, and also with a bias to action and execution. 

● Passionate self-starter, decisive and able to move with speed to implement ideas. 

● Extremely organized, with the ability to context switch and manage multiple complex projects at once. 

In this role you can expect to 

● Manage large scale projects and programs for the Clover product and Engineering teams end to end from inception, to implementation and finally delivery and project closure. 

● Assess, manage and communicate project risks to all stakeholders 

● Create and manage project implementation plans; dependency management; resource management and status reporting 

● Manage change control, scoping and contingency planning 

● Establish, maintain and improve program governance structures to ensure programs and projects are delivered on time, in scope and within budget 

● Develop and publish KPIs to track performance trends and metrics 

● Mentor and train project managers 

● Collaborate with internal, external stakeholders, teams and business units while managing program delivery 

Requirements for Consideration:

● BA/BS degree or equivalent professional experience 

● 7+ Years of Program Management Experience working in a large technology organizationwith at least 3 years experience leading large-scale programs 

● Solid understanding of technology stacks, and fundamental dependencies as related to Technical projects. 

● Expert level knowledge of program/project management and experience in leading aportfolio of programs with success 

● Comfortable working with, presenting to, and facilitating decisions among seniorexecutives based on evolving priorities. 

● Proven ability to effectively lead and influence without direct authority 

● Able to think and act strategically and tactically within a technical discipline and from abroad business perspective 

● Strong leadership skills and experience in building positive relationships, strategicpartnerships with external and internal key stakeholders. 

● Excellent oral, written and social skills with shown ability to lead sophisticated matrixteams across geographic and business unit boundaries. 

● Excellent negotiation, conflict, and discernment skills to balance business goals. 

Preferred Skills, Experience, and Education 

● 2+ years coding experience in any programming language 

● Experience with vendor management and third parties 

● Able to traverse complex organization structure horizontally and vertically 

● Jira, Confluence, SQL experience, Google Docs, and solid presentation skills 

What you should know about us:

Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. As a FORTUNE™ 500 company, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to excellence and purposeful innovation.

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

Salary Range

$99,700.00 - $169,500.00

These pay ranges apply to employees in New York and California. Pay ranges for employees in other states may differ.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. As a FORTUNE™ 500 company, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to excellence and purposeful innovation.

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.