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Product Manager, Clover Sport

Job ID R-10315211 Date posted 02/21/2024

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Product Manager, Clover Sport

About the role

As a Product Manager at Clover Sport, you will help transform the product vision into actionable roadmap initiatives and drive business outcomes for customers, you will help define the future of omnichannel commerce for Clover Sport customers which include Sports and Entertainment venues, Museums, Zoos, Corporate Cafeterias, and more. You will be an advocate for the pain points of concessionaire’s staff at sports stadiums, and entertainment venues, and help deliver delightful fan experiences.

As a Product Manager at Clover Sport, you will manage the full lifecycle of the product, drive execution through collaboration with designers, engineers, and other product managers. You will work closely with customer success and support teams to gain insights into product usage and adoption to best define requirements.

What You'll Do

  • Help define the product roadmap and strategy for Clover Sport.

  • Define, manage, and execute the product roadmap. Evaluating trade-offs between customer needs and business priorities.

  • Facilitate data-driven decisions through telemetry and metric definition to evaluate success of the products you launch.

  • Define and drive pilots prior to releasing to the general public in order to gather early feedback and ensure adoption of new features and functionality.

  • Review customer feedback, analyze impact and prioritize it to convert it into clearly defined product requirements.

  • Define effective data visualizations that are easy to interpret and deliver actionable insights.

  • Identify opportunities to enhance the product based on competitive analysis and industry trends.

  • Be the product champion, working cross functionally and managing internal and external stakeholders.

  • Define the value proposition of your products and positioning for your products in collaboration with product marketing.

What You'll Need

  • 3+ years of product management experience in an enterprise B2B/B2B2C SaaS company, preferably in the Food & Beverage or Sports and Entertainment industries.

  • Experience defining, developing and launching products at various stages in an Agile environment.

  • Strong analytical problem solving skills to support your decision making.

  • Proven ability to influence and lead internal stakeholders with authority.

  • Excellent relationship building skills such as: Written and verbal communication, customer empathy, collaboration and team building.

  • Technical background preferred. Business degree  is a strong plus.

Bonus Points if You Have

  • Experience with third party integrations.

  • Prior experience in Food Service Management and/or Arena Operations.

  • MBA or similar graduate degree. 

This role is not eligible to be performed in Colorado, California, New York or Washington.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. As a FORTUNE™ 500 company, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to excellence and purposeful innovation.

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.

This role is not eligible to be performed in Colorado
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