Clover - Product Manager
About the role
Clover is looking for a hands-on Product Manager who is passionate about building products and delightful experiences.
As a Product Manager you will help transform the product vision into actual roadmap and drive positive business outcomes for customers and help define the future of Omni-channel commerce.
You will lead the full lifecycle of the product, drive execution collaboration with designers, engineers and other product managers. You will also collaborate with customer experience and support teams to gain insights about product usage and adoption to define enhancements.
What You'll Do
Own the product end-to-end from market research (quantitative and qualitative), execution, go-to-market to post launch improvements
Lead ideation of new features and integrations
Create and manage product backlog in partnership with tech and biz teams
Facilitate in data-driven decision making and create the telemetry and metrics required to evaluate the success of the products you launch.
Define and drive pilots to gather early feedback and ensure adoption of new features and functionality.
Review customer feedback, analyze impact and prioritize it, and convert into clearly defined requirements to create a feature backlog
Define effective data visualizations that are easy to interpret and deliver meaningful insights
Identify opportunities to enhance the product based on competitive research and industry trends
Be the product champion. Document product functionality and work with L&D team to train on new features. Define the value proposition of your products and support sales & marketing
What You'll Need
3+ years of Product Management or Product Owner experience in an enterprise B2B/B2B2C SaaS product company
Experience in Payments, POS, e-Commerce or Omni-channel Commerce domain
Experience defining, developing and launching products at various stages, in an Agile environment
Strong analytical and problem-solving skills
Excellent relationship building skills: written and verbal communication, Customer empathy, collaboration and team building
Technical background required. Bachelor’s degree in a technical discipline is a must, MBA is a strong plus.
Bonus Points if You Have
Understanding and Experience with data visualization tools: Tableau, Power Bi, Looker, DOMO etc
Experience in API management and 3rd party integrations
Prior experience in Sports and Entertainment, Food Service Management Industry
Less than 10%
In order to protect our Clover community, Clover requires all newly hired employees in the United States to be fully vaccinated before their start date. Proof of vaccination will be a condition to hiring. Clover complies with all applicable laws regarding the reasonable accommodation of individuals with disabilities and/or sincerely held religious beliefs.